We appreciate your order and we are very sorry you are not 100% happy with your order from Motocal, your satisfaction is our No.1 Priority!
In order to give you our full support we need to get a little bit more information from you, please can you provide info@motocal.com with the below pieces of information:
1. Email address used at time of purchase
2. Clear photos of the issue
For information on getting the best photos to ensure we fix your issue quickly click the link here - www.motocal.com/help/decal-support
It is very important that we receive all of the photo types so we can quickly and accurately fix your issue, these are...
(1) Full View (Vehicle)
(2) Full View (Decal)
(3) Close Up View (Decal)
We can not begin to investigate the issue until we receive ALL photo types, but once we have them, your issues will be resolved as quickly as possible and replacement decals sent to you where necessary.
We will do our best to resolve the issues quickly and we will be in touch with more queries.
Thanks
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