Mike
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Recent activity by Mike-
I made multiple orders but I have one tracking link? Is this correct?
Yes this is right. We try to package your decals from multiple orders together in one package. This way you can: Track multiple orders simultaneously. Receive all orders at once. Convenient and ec...
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My tracking link is not updating, is my order lost?
Sometimes the tracking information can show pauses and your order moves between couriers and a number of days may elapse during this process. There is no need to be concerned about this and we apol...
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My tracking link is not updating, why is this?
We are sorry that the tracking link is not updating. This is a rare occasion. Our courier partners tracking links are immediately up to date when the package is being processed. Tracking links fail...
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My vehicle has aftermarket components such Acerbis or Polisport, do you have these shapes?
In a great majority of cases we only have stock decals available for your vehicles. On occasion we have aftermarket shapes available. There are two ways of searching for these aftermarket decals. ...
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My uploaded logo has a black shape around the outside of the logo, why?
Occasionally uploaded icons can print with a black box / rectangle / square around the icon. This is a printing error and we will fix this for you no problem. Simply take a picture of the affecte...
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My decals don't fit or don't line up, how can we resolve this issue?
We appreciate your order and we are very sorry you are not 100% happy with your order from Motocal, your satisfaction is our No.1 Priority! In order to give you our full support we need to get a li...
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Why is my package in London, I live elsewhere?
It's perfectly fine for packages to briefly stay at London Heathrow Airport. We ship our decals to London Heathrow to be flown abroad to you. Your tracking link will update once it arrives and is s...
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Can I call someone at Motocal?
Unfortunately, we don't phone call customers, we are 100% online based. We find this is a better method to communicate with our customers. Please see this link for information on this: https://www....
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Do you offer sponsorships?
We are not offering sponsorship yet, in the mean time we appreciate your interest, please get in touch with Mike on info@motocal.com for a discount code to help towards your decals.
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How do I reduce the cost of my kit?
Did you know you can remove decals from your kit to reduce the price?